Member Levels on HstockPlus: How Tiers, Discounts and Payout Speed Work
Les paliers acheteur reposent sur les dépenses nettes des 365 derniers jours et déterminent votre remise sur les commandes. Les paliers fournisseur reposent sur les ventes attribuées et fixent la vitesse de confirmation automatique, les limites d'annonces et les plafonds de stock. Retrouvez les deux tableaux, ainsi que ce qui entraîne une baisse de niveau.
Michael Chen
Your member level on HstockPlus does two concrete things: it sets the discount applied to your orders as a buyer, and it sets how fast your orders confirm and pay out as a supplier. Both run on a rolling 365-day window, so the level reflects the last year of activity rather than a lifetime total.
The tiers share the same names on both sides, Lv.1 Member through Lv.5 Platinum, and nothing else about them is the same. Buyer thresholds and supplier thresholds differ, and so do the benefits.
Buyer levels: thresholds and discount
Your buyer level comes from the net amount you paid on eligible orders in the last 365 days. Refunds reduce that figure. Each tier carries a discount that applies at checkout.
| Level | Net paid in last 365 days | Order discount |
|---|---|---|
| Lv.1 Member | From $0 | 0% |
| Lv.2 Bronze | From $100 | 1% |
| Lv.3 Silver | From $500 | 2% |
| Lv.4 Gold | From $2,000 | 3% |
| Lv.5 Platinum | From $10,000 | 4% |
The window moves forward every day. An order from 400 days ago no longer counts, so a level can drop as old spending ages out and rise as new orders land. The progress ring on your avatar shows how far you are from the next tier, and hovering it lists the current thresholds.
Supplier levels: thresholds and payout speed
If you hold the supplier role and have at least one product listed, your level comes from sales attributed to you in the last 365 days rather than from what you spent. Attribution runs per order item, so a mixed order counts only your lines, and refunds scale the figure down.
The supplier thresholds sit much higher than the buyer thresholds, and the benefit is operational rather than a discount.
| Level | Sales in last 365 days | Auto-confirm | Product listings | Stock cap per product |
|---|---|---|---|---|
| Lv.1 Member | From $0 | 3 days | 100 | 10,000 |
| Lv.2 Bronze | From $100 | 3 days | 200 | 20,000 |
| Lv.3 Silver | From $10,000 | 3 days | 300 | 30,000 |
| Lv.4 Gold | From $20,000 | 2 days | 400 | 100,000 |
| Lv.5 Platinum | From $30,000 | 1 day | 500 | 200,000 |
Auto-confirm is the part that affects cash flow. After you deliver, the buyer is invited to confirm receipt, which releases the funds. If the buyer stays silent, the order confirms automatically once the auto-confirm window passes. At Member level that wait is three days. At Platinum it is one. Store-wide stock caps rise with the tier as well, from 50,000 units at Member to 500,000 at Gold and Platinum.
Once funds are released you can withdraw at any time, and most requests complete within 12 to 16 hours. The withdrawal guide covers the request flow and what pending and released balances mean.
Suppliers without products
Holding the supplier role is not enough on its own. With no products listed, your level is calculated the buyer way, from net paid spending in the last 365 days. Your first published product switches the calculation to the sales side. Adding a product walks through listing and approval.
Promotion slots and the share program
Two placements sit alongside the level table: Top Pick positions and a free Telegram advertisement. Gold and Platinum suppliers qualify for both on level alone. At Member, Bronze and Silver, those placements unlock through the share program instead, where an approved share link also adds 20 product slots, up to three approved links. Share for perks and listing limits covers the rules and what counts as an approved link.
Where your level appears
- Dashboard. Next to your avatar, with a progress ring toward the next tier and a crown in the tier colour.
- Shop page. Suppliers carry the level on the shop avatar, so buyers see it before they order.
- Support tickets. Both sides of a ticket show a level, which tells an agent who they are dealing with.
- Reviews. Review authors can display a member badge, and the tooltip explains the tiers and the 365-day rule.
- Emails and notifications. The level label appears in some messages.
Moving up, and why a level drops
Buyers move up by spending more inside the window, suppliers by selling more inside the window. Nothing here rewards account age, review count or referrals. Two things cause a level to fall:
- Old orders leaving the 365-day window with no new activity replacing them
- Refunds reducing the net figure the tier is based on
A supplier watching a Gold badge slip back to Silver loses a day of auto-confirm speed and some listing headroom, which is worth knowing before a quiet quarter. Nothing is deleted when a level drops, and the tier returns as soon as activity does.
Thresholds can change
The numbers on this page reflect the current configuration. Tier names, thresholds, discounts and auto-confirm windows are all adjustable, so treat the tooltip on your own avatar as the live figure and this page as the explanation of how the calculation works. For the wider supplier picture, see seller levels and benefits, and for how an order moves from payment to confirmed delivery, see how order delivery works.
