🔒 Introduction

HstockPlus ("HstockPlus," "we," "us," or "our") operates the digital marketplace at hstockplus.com (the "Platform"), connecting buyers with independent sellers of digital accounts, social media growth services, email accounts, proxies, SMS verification, and related digital products (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Platform.

By accessing or using HstockPlus, you agree to the collection and use of information in accordance with this Privacy Policy.

1. 📋 Information We Collect

We collect different types of information to operate the Platform safely and efficiently.

1. Account Information

When you register, we collect:

Username
Email address
Password (stored in encrypted/hashed form)
Any optional profile information you choose to provide

2. Transaction Information

When you buy, sell, deposit funds, or withdraw earnings, we collect information such as:

Order details
Product information
Payment method type
Transaction IDs
Cryptocurrency wallet addresses (when applicable)
Payment amounts

We do not store full credit/debit card numbers or cryptocurrency private keys.

3. Communications

Messages submitted through:

Support tickets
Live Chat
Telegram support
Email support

including attachments, may be retained to:

Resolve disputes
Improve customer support
Maintain service quality

4. Technical Information

We automatically collect technical information, including:

IP address
Browser type
Device identifiers
Referring URLs
Pages visited
Platform usage data

This information is collected through cookies and similar technologies for:

Platform security
Fraud prevention
Analytics
Performance improvements

5. Seller / Supplier Information

Suppliers may provide additional verification information during the approval process, including:

Contact information
Shop information
Payout details
Verification documents (when required)

2. 🎯 How We Use Your Information

We use collected information to:

1. Account Management

Create and manage user accounts.

2. Order Processing

Process orders, deposits, withdrawals, and transactions.

3. Buyer & Seller Communication

Facilitate communication between Buyers and Sellers.

4. Fraud Prevention

Verify identities and prevent:

Fraud
Chargebacks
Platform abuse

5. Buyer Protection

Operate:

Dispute resolution
Refund processing
Buyer Protection services

6. Customer Support

Respond to inquiries and provide technical assistance.

7. Notifications

Send:

Order updates
Security alerts
Promotional communications (where you have opted in)

8. Platform Security

Maintain platform security, detect bots, and enforce our Terms & Conditions.

9. Legal Compliance

Comply with applicable laws and respond to lawful requests from regulatory authorities.

3. 🤝 Sharing of Information

We never sell your personal information.

Your information may be shared only where necessary with:

1. Sellers / Suppliers

Only information necessary to fulfill and support your order.

2. Payment Providers

Including:

Cryptocurrency payment gateways
Card payment processors
WeChat Pay
Alipay
Other supported payment providers

solely for processing transactions.

3. Service Providers

Trusted third-party providers who assist us with:

Hosting
Analytics
Fraud prevention
Customer support tools

All service providers operate under confidentiality obligations.

4. Legal Authorities

Where required by:

Applicable law
Court order
Legal investigations

or to protect the rights, safety, or property of HstockPlus and its users.

5. Business Transfers

If HstockPlus is involved in a merger, acquisition, or sale of assets, information may be transferred to the successor organization under this Privacy Policy or a substantially similar policy.

4. 🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

1. Authentication

Keep you securely logged in.

2. Preferences

Remember your settings and preferences.

3. Security

Protect your session and detect suspicious activity.

4. Analytics

Understand how users interact with the Platform and improve our services.

You may control cookies through your browser settings. Disabling cookies may reduce certain Platform functionality.

5. 🗂️ Data Retention

We retain account and transaction information:

While your account remains active
After account closure when necessary to:
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Meet legal, accounting, or reporting obligations

6. 🔐 Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

1. Encryption

Encryption during data transmission.

2. Access Controls

Restricted access to sensitive information.

3. Security Monitoring

Continuous monitoring for suspicious activity.

Although we strive to protect your information, no online platform can guarantee absolute security.

You are responsible for:

Keeping your login credentials confidential
Enabling available security features such as Two-Factor Authentication (2FA)

7. 👤 Your Rights & Choices

Depending on your location, you may have the right to:

1. Access Your Data

Request a copy of your personal information.

2. Correct Information

Request correction of inaccurate or outdated information.

3. Delete Your Data

Request deletion of your personal information where applicable.

4. Object to Processing

Object to certain processing activities permitted by applicable law.

To exercise these rights, please contact:

support@hstockplus.com

We may verify your identity before processing your request.

8. 🌍 International Users

HstockPlus serves Buyers and Sellers worldwide.

By using the Platform, you understand that your information may be transferred to and processed in countries outside your own, where data protection laws may differ from those in your jurisdiction.

9. 👶 Children's Privacy

HstockPlus is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

If we discover that personal information from a minor has been collected, we will take reasonable steps to delete it promptly.

10. 🔗 Third-Party Links

Our Platform may include links to third-party websites, including:

Payment providers
Social media platforms
External Seller websites

HstockPlus is not responsible for the privacy practices of these third parties.

We encourage users to review their privacy policies separately.

11. 🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes occur:

The updated version will be published on this page.
The "Last Updated" date will be revised.

Your continued use of HstockPlus after changes become effective constitutes acceptance of the updated Privacy Policy.

12. 📞 Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

1. HstockPlus Support

Email: support@hstockplus.com

2. Business Address

Address:
Arai Para Bazar, 2 No Ward,
Kalia Union, Sakhipur, Tangail,
Dhaka, Bangladesh

3. Trade License

Trade License No.: 3172209528

🛡️ Final Note

Protecting your privacy is one of HstockPlus' highest priorities. We are committed to maintaining a secure, transparent, and trustworthy marketplace while handling your personal information responsibly. By using HstockPlus, you acknowledge and accept the practices described in this Privacy Policy.