How to Open a Dispute on HstockPlus

Introduction

If you encounter any issues with your order on HstockPlus, you can easily open a dispute to request a resolution. This guide will walk you through the process step by step, helping you submit your request clearly and ensure a fair outcome.

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Step 1: Log in to Your Account

Go to hstockplus.com and log in to your buyer account.

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Step 2: Go to Dashboard

Access your main dashboard after logging in.

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Step 3: Open “My Orders”

Click on the “My Orders” section.

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Step 4: Select the Order

Choose the order you want to request a refund for.

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Step 5: Click on “Dispute Order”

Press the “Dispute Order” option.

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Step 6: Submit Reason

Explain clearly why you are requesting a refund, such as:

• Product not delivered
• Wrong product received
• Quality issue
• Other problems

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Step 7: Wait for Review

The support or system team will review your case and check with the supplier.

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Step 8: Resolution

After review, one of the following will happen:

• Refund approved
• Order replaced
• Dispute rejected (if claim is invalid)

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🟣 Important Tips

• Always provide clear proof (error screenshots)
• Open dispute before confirming the order
• Be honest in your request to avoid rejection

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🔴 Conclusion

The refund and dispute system on HstockPlus ensures safe and fair transactions for both buyers and suppliers