Report an Issue

🟢 When to Report an Issue

You can report issues such as:

1. Order Issues 🛒

Order not delivered

2. Product Issues 📦

Wrong or incomplete product

3. Payment Issues 💰

Payment or Top Up problems

4. Account Issues 🔐

Login or account issues

5. Technical Issues ⚙️

Website or dashboard errors

6. Seller Issues 🏪

Seller-related problems

---

📝 How to Report an Issue

---

Step 1: Go to Support Section

Visit the Support / Help Center on HstockPlus.

---

Step 2: Click “Report Issue”

Select the Report an Issue option.

---

Step 3: Fill in Details

Provide clear information such as:

• Order ID
• Issue type
• Description of the problem

---

Step 4: Add Proof (Optional but Recommended)

Upload screenshots or any proof related to the issue.

---

Step 5: Submit Request

Click Submit to send your report to the support team.

---

🟣 After You Submit

1. Review Process

Your report will be reviewed by the support team

2. Follow-up

You may receive a reply for more information

3. Resolution

Resolution will be provided (refund, fix, or clarification)

---

⏱️ Response Time

We usually respond within a short time depending on the issue type and priority.

---

🔴 Important Note

Please provide accurate and honest information to help us resolve your issue faster.

---

🚀 Final Message

We are committed to providing a safe and smooth experience on HstockPlus.
Your feedback helps us improve the platform.

👉 Visit now: hstockplus.com